The UX team has conducted several usability sessions to measure the utility of the website navigation. The navigation is a cornerstone feature of any site. It reflects the structure of the site, and is a first indicator of how easy or hard a site will be to use.
We needed to design a navigation strategy that gave our loyal audience the full set of topical links, while also engaging users who prefer to browse current or popular headlines to stay up-to-date.
We used several methodologies to inform the strategy, including analytic research, card sorting, task-based user testing and competitor testing.
The concept we tested with users involved two displays: A homepage navigation, that offers links to the top-level sections in the site's hierarchy, and a set of links from the story page with a more general set of options.
This project is still in development.